ReqHub agency console dashboard showing request operations

AI request intake for agencies and MSPs

ReqHub

Turn messy client requests into scoped, approved, Jira-ready delivery work with a client portal, agency console, automation packs, and service analytics.

Intake to scope
Minutes
Default workflows
3 packs
Tenant model
Multi-user

Built for repeatable service delivery

A public-facing SaaS, not a static demo.

ReqHub gives every agency a tenant, every client a portal, and every request a path from messy intake to approved delivery work.

Client portal

Clients submit structured requests, answer workflow-specific fields, approve scope, and track service progress.

Agency console

Operators manage cross-client queues, SLA risk, approvals, comments, pack usage, and Jira sync readiness.

Automation packs

Reusable workflows standardize website changes, IT service requests, and reporting asks before delivery starts.

Jira automation

Each agency connects its own Jira account, maps clients to projects, and syncs approved work securely.

Workflow

From vague client ask to Jira-ready work.

The product is designed for agencies and MSPs that need traceable intake, approval, and delivery automation without forcing clients into Jira.

  1. 1Capture the request in the client portal
  2. 2Generate business scope and delivery requirements
  3. 3Approve the scope before Jira creation
  4. 4Measure service value across clients